Privacy Policy
Last updated: January 1, 2026Storify Builder ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, who we share it with, and the rights you have over your personal data.
1. Information We Collect
We collect the following types of information:
- Contact information — name, email address, phone number, and business address you provide via our contact form or by email.
- Project details — descriptions, files, and requirements you share about your website project.
- Payment information — processed and stored exclusively by Stripe. We never see or store your full card number.
- Usage data — anonymized analytics (pages viewed, referrer, device type) collected via Google Analytics.
- Cookies — small text files stored in your browser. See our Cookie section below.
2. How We Use Your Information
- To respond to inquiries and provide the services you request.
- To send project updates, invoices, and support communications.
- To improve our website, marketing, and services.
- To comply with legal, tax, and accounting obligations.
We do not sell, rent, or trade your personal information to third parties.
3. Third-Party Services
We use a small number of trusted third-party services to run our business:
- Stripe — processes all payments securely. See Stripe's Privacy Policy.
- Google Analytics — anonymous usage measurement. See Google's Privacy Policy.
- Email & hosting providers — used to deliver our communications and host our website.
4. Cookies
Our website uses cookies to remember preferences and analyze traffic. You can disable cookies at any time in your browser settings; disabling them may affect certain features of the site. We use:
- Essential cookies — required for the site to function.
- Analytics cookies — help us understand how visitors use the site.
5. Data Retention
We retain personal information only as long as necessary to provide our services, fulfill our contractual obligations, and comply with applicable laws. Project files are typically retained for 12 months after final delivery unless a longer retention is required.
6. Your Rights (GDPR & CCPA)
Depending on where you live, you may have the right to:
- Access the personal data we hold about you.
- Correct inaccurate or incomplete information.
- Request deletion of your personal data ("right to be forgotten").
- Object to or restrict certain processing activities.
- Receive a copy of your data in a portable format.
- Opt out of the sale of your personal information (California residents — note we do not sell personal data).
To exercise any of these rights, email us at sales@storifybuilder.com. We will respond within 30 days.
7. Data Security
We use industry-standard security measures including SSL/TLS encryption for data in transit and secure hosting for data at rest. Payment data is handled exclusively by Stripe, a PCI-DSS Level 1 certified provider. No system is 100% secure, but we take reasonable care to protect your information.
8. Children's Privacy
Our services are not directed at children under 13, and we do not knowingly collect personal information from minors. If you believe a child has provided us with personal data, please contact us and we will delete it.
9. International Users
Storify Builder operates from Kentucky, United States. If you access our services from outside the US, your information will be transferred to, stored, and processed in the United States.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be posted here with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance.
11. Contact Us
Questions about this Privacy Policy? Reach us at:
Storify Builder
215 Walnut Hill Dr, Richmond, KY 40475, US
Email: sales@storifybuilder.com
Phone: +1 859-210-9743